Refund policy

At Lune & Luna, every piece is crafted with devotion to quality and care. If for any reason your purchase does not meet your expectations, we invite you to reach out within 14 days of receipt.

• Products must be unused, in original packaging, and accompanied by proof of purchase.
• Personalized or embroidered items are final sale, as they are created exclusively for you.
• Refunds will be made to your original payment method once items are inspected and approved.
• Enjoy complimentary courier shipping on all local orders, and on international purchases above SGD 300 — our gift to your moonlit ritual.

 

We believe in making every experience seamless and respectful — please email us at care@luneandluna.com to initiate a return.